The Department of Tourism (DOT) has pledged ongoing assistance to travelers affected by transport disruptions and heavy rains triggered by Severe Tropical Storm “Emong” and the southwest monsoon. In recent days, over a thousand tourists across key regions found themselves stranded as flights and ferry services were suspended.
Tourism Secretary Christina Garcia-Frasco emphasized the urgency of coordinated response efforts, as weather disturbances continue to impact the tourism sector and local communities.
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Coordinated Response and Real-Time Support
During a National Disaster Risk Reduction and Management Council (NDRRMC) meeting, Secretary Frasco highlighted that more than 1,000 tourists, mainly in Regions 8 (Eastern Visayas) and 10 (Northern Mindanao), were stranded. Fortunately, no casualties have been recorded.
“It is of absolute importance that we act now rather than later to anticipate the needs of our stakeholders and provide the necessary support in the short and medium term,” Secretary Frasco said.
To manage the situation, the DOT confirmed that all communication channels with its regional offices remain active to ensure timely coordination and action. A total of 1,409 tourists were also reported stranded by Tropical Storm “Crising,” with 1,373 in Palawan, 34 in Batanes, and two in Occidental Mindoro.
In MIMAROPA, the agency activated an online monitoring system to track stranded tourists and quickly coordinate aid, while accommodation providers were urged to offer support and regular updates to guests affected by delays and cancellations.
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Advisories and Safety Reminders
Beyond immediate relief efforts, the DOT released advisories urging travelers to monitor official weather updates and confirm schedules with transport providers before traveling.
The DOT urged tourists and industry partners to stay alert and regularly check official weather updates and travel advisories from relevant agencies.
The DOT also advised tourism establishments to proactively assist guests, especially in areas hit hardest by rain and flooding. The agency’s Disaster Risk Reduction and Management Committee remains on heightened alert and in close coordination with local government units and tourism offices to extend help where needed.
Travelers were reminded to prioritize safety and keep updated with the latest advisories from PAGASA, as heavy rainfall continues to affect Metro Manila, Central Luzon, Calabarzon, MIMAROPA, and parts of the Visayas.
For urgent assistance, tourists may contact the DOT Tourist Assistance Call Center at 151-TOUR (151-8687) or reach out via mobile, email, or the tourism.gov.ph website.
