Iloilo City has introduced an innovative initiative aimed at improving communication with deaf-mute individuals during emergencies. Spearheaded by the City Disaster Risk Reduction and Management Office (CDRRMO) and the Public Information Office, this initiative seeks to ensure that everyone, regardless of their ability to communicate verbally, receives the help they need in times of crisis.
Introducing Communication Boards for Emergency Responders
To address the communication barrier, the CDRRMO has developed special communication boards. These boards, which will be included in the emergency kits of first responders, use a combination of text and images to help deaf-mute individuals convey essential needs. The boards cover situations such as requesting help, indicating pain, feeling ill, needing medication, and even basic needs like eating or drinking. This tool is designed to make it easier for responders to understand and assist those in need during emergencies.
CDRRMO chief Donna Magno highlighted the importance of the initiative, saying, “The development of communication boards reflects our commitment to inclusive governance. Marginalized sectors, such as the deaf-mute community, often struggle to communicate in emergencies, making it harder to provide immediate aid.”
Inspired by Best Practices from Japan
The idea for the communication boards was inspired by a similar project in Yokohama, Japan, during a 2015 visit under the Community-Based Adaptation and Resilience Against Disasters (CBARAD) Project. Observing the success of this tool in Japan, CDRRMO’s Analyn Porras decided to adapt it to Iloilo City’s needs, ensuring that the city’s emergency services are more accessible to all residents.
Training and Collaboration for Effective Implementation
Before the communication boards are deployed, the CDRRMO will conduct training for responders, including the Philippine National Police, Bureau of Fire Protection, and district health centers. The training will also cover sign language, ensuring responders can use the boards effectively. This initiative was developed with input from the local deaf-mute community, ensuring the boards meet their specific needs.
