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PH's BPO Industry Continues To Champion Inclusivity

by DitoSaPilipinas.com on Oct 15, 2024 | 11:10 AM
Edited: Oct 21, 2024 | 11:10 PM

When it comes to embracing all types of sexual orientation and gender identity expression, the Philippines is regarded as one of the most liberal nations in Southeast Asia.

To see particular instances of violence and discrimination against our LGBT (lesbian, gay, bisexual, and transgender) community, one need only glance at the news throughout the last few years.

Despite the LGBT community's hardships in the Philippines, there is optimism in the fight for full gender equality, and it comes from an unexpected source: the business process outsourcing (BPO) sector.

Evolving into a safe space

Despite the relatively peculiar hours, many Filipinos view the BPO sector as one with competitive pay and global potential. However, very few people are aware that it offers Filipinos more than just financial and economic prospects. It has evolved into a place where people of diverse gender identities and expressions are accepted and, in fact, may flourish.

According to a 2018 poll by the Philippine LGBT Chamber of Commerce, none of the 100 Philippine-based businesses (i.e., businesses with their headquarters or primary operations in the country) examined have policies protecting their workers from discrimination based on sexual orientation and gender identity.

Out of all the organizations surveyed, including government institutions, BPOs, and foreign-based businesses, 17% had some kind of non-discrimination, SOGIE-inclusive policy. All of these companies were in the BPO industry.

Therefore, in addition to becoming the main source of income for many Filipinos, the BPO sector has developed into a place where the LGBT community may flourish and find full acceptance.

Acceptance more than tolerance

Beginning with businesses like BPOs, which are now an essential component of Filipino culture, there is a change in mindset toward completely accepting, not just tolerating, all kinds of gender presentation.

Filipinos should be proud of the way these BPO firms have been treating the LGBT community. 

Together with Filipinos' values of family and community, the Western value system of inclusion may be the decisive factor for true equality.


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